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In-house IT helpdesks, while historically were more familiar with the ins-and-outs of the company’s IT set-up and systems, usually require a large sum to start and maintain. This would mean added costs due to hiring and training IT experts, which is a rather heavy load for small to mid-sized business (SMB). For people with small to mid-sized businesses, outsourced IT support is generally more cost-effective due...

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If you have an email address, you have received a spam message at some point in your life. Spam filters are getting better and catching these bogus weight loss offers, deals on medications, and other sketchy offers, but no filter is perfect, and a few of these messages are sure to make it through. The good news is that bogus email messages tend to come with...

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Potentially unwanted programs (PUPs) are malware applications that run on your PC without your knowledge. They’re contained in software that packages PUPs with legitimate installation processes. You can also become a victim of PUPs by visiting a malicious website. When a PUP is packaged with legitimate software, it seems like you’re installing just one application, but these third-party add-ons are installed without your knowledge. These programs...

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Given how valuable your passwords are, it’s important that they be secure, yet not too hard to remember. Not only do passwords protect your Facebook information, your bank account and your e-mail account, but also many accounts linked to your credit card, such as your Amazon, eBay and PayPal accounts. Here are 4 tips showing how you can create secure passwords: Tip #1: Size Matters With passwords, bigger...

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According to the National Cyber Security Alliance, 1 in 5 small businesses falls victim to cyber crime each year, and of those, some 60% go out of business within six months as a result of the associated financial damages. Most small business owners are unaware of these threats, as 77% say their company is safe from cyber-attacks, yet 83% have no formal cyber security plan. With...

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One of the most recent developments in this new world of online computing is the accessibility of cloud services. As with many tech buzzwords, “the cloud” can be used to refer to many different things, but in the context of data backup, it’s especially noteworthy. Businesses today can purchase server space in the cloud from services that specialize in technology to make backup seamless and more...

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While many laptops appear durable, they are often quite fragile. A slight bump at just the right angle can and does damage laptops. Operating Systems are even more fragile. There are thousands of programs out there which supposedly stop, fix or protect, but the reality is that most of those programs do more harm than good. As your laptop slows down more with each passing...

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Windows 10, Microsoft’s latest offering, has been recognized as a success and back to form after the disastrous Windows 8. Windows 10 performs better, it brought back the classic start menu, and it looks stunning when compared with previous versions. It’s possible to tweak some of the settings to get Windows 10 to run faster. One of the biggest problems with improving the performance of Windows...

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One of the most commonly overlooked resources in a network is printers. They may seem harmless and uninteresting to hackers, but printers are indeed a risk in an enterprise environment. Document Theft Printers aren’t normally monitored in the same way as a critical server, router or desktop. Companies don’t usually place any security cameras on the printer, and no one thinks twice when someone removes a document...

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Disasters can strike a business at any time. Many business owners fail to prepare themselves from the devastating effects of data loss or employee sabotage. With viruses and malware becoming more sophisticated and easier to get, your business operations are threatened. We see it time and time again, an employee of a business using unsafe email and web browsing and accidentally downloading a virus to...

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Your business doesn’t have to handle top secret government files to need encryption. You have a responsibility to your customers, vendors, stakeholders, and employees to keep their data safe, and you need to protect your business information from competitors. To maintain your reputation, the people you do business with must have confidence in your ability to keep data secure and use it wisely. Consider all the...

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