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Our assistance in day-to-day I.T. tasks affords your company and staff the opportunity to focus on the bottom line, and adds skilled, certified business solution architects and support professionals to your team.
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
With our Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems. That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
J&S’s consulting and engineering services assist your business with solutions that save on resources, while offering you advanced systems engineers certified in the latest groundbreaking technologies.
Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.
What if catastrophe struck your company?
Hardware failure, lack of redundancy, and natural disasters are just a few of many reasons to backup your data. Here at J&S, we pride ourselves on a variety of onsite and offsite solutions to mitigate these issues, thus keeping your data safe, secure, and easy to restore if necessary.
Companies are increasingly dependent on technology, which makes the need for business continuity higher than ever. Our backup and cloud services are the most cost-effective answer to keeping your people productive, even if servers go down.
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our Managed I.T. Services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.
What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.
You manage your business, we’ll manage your email and web security. At J&S, our team of experts work with you to deliver affordable, professional email and web solutions tuned precisely to your needs. Anywhere, anytime, any device-access is essential for businesses today. The solutions we offer do just that: keep you connected.
Combined with our Managed I.T. Services, our premium anti-spam and anti-virus packages actively protect your network, while our cloud offerings preemptively handle and block security threats. The exceptional cloud and onsite solutions we proffer are specifically composed with your company’s success in mind.