Jason responded quickly to my initial request to install 2 older model printers at my home office. Unfortunately, within the next 48 hours, they both malfunctioned. I called Jason and... read more he responded immediately, and ended up having to came back over 2x. Despite the fact that one printer's wifi card was broken (intermittent) and the other printer only needed an updated driver, he did not charge me. I really appreciated the fact that he provided such great customer service to a brand new client who has a small home business and that there was n/c when he could have billed. Highly recommended!
jim o. 7/06/2021
I was looking for prompt and reliable I. T. service and I found it! My laptop was hacked, it got malicious software installed. Windows support tried removing it, but it... read more did not work. It continued working extremely slow and my security software was not detecting anything wrong. I called and spoke to Jason, explained situation and he had me drop off the laptop to check it. They got back to me promptly with recommendations and estimate. They clean it up, change to an SSD and clone it, installed protection software and as a bonus fixed number keypad. Just like Jason said with his recommendations, the computer was going to run fast like new, and it does. It feels like a brand new laptop. Thank you J & S, I truly appreciate the professional service you provide to small clients!
Lysa D. 6/30/2022
This is a great company. Turned on my computer today and was greeted with Trojan Spyware disguised as Microsoft. Called And was asked to bring in my computer. Within an hour the... read more issue was fixed at a fair price. I hope I don't need them again but would not hesitate to use them if needed. I highly recommend this fine company!
Barry K. 6/10/2022
If I could give Jason 10 stars I would! Fair pricing, a great eye and he had the issue solved in no time with his expertise. My computer received some... read more much-needed TLC, and I even learned a few things! He's also very nice and is happy to explain things. I will never go to anyone else ever!
Ashley H. 5/17/2021
I took my four year old laptop in to see if it would be worth fixing or if I would need to replace it. Jason replaced the hard drive and... read more it runs faster than when it was new! Communication was excellent and service was incredibly fast! I am recommending this business to anyone who will listen!
Gail G. 8/04/2022
Jason from J&S Advanced I.T. is my new I.T. professional. After troubleshooting my laptop issues for two days, I called Jason in the afternoon, and he said he could schedule... read more a virtual appointment with me early the next morning. When he called the next day, he was extremely professional, friendly, and helpful. After listening to my description of the problems, he remoted into my laptop to run some diagnostic tests and concluded that the time and money it would take to repair my machine would not be well spent. Not only did I appreciate that Jason considered my best interests, rather than repair a laptop that would likely encounter the same problems again in a few short weeks or months, he would not accept payment for the thirty-minute consultation. How wonderful to have found a knowledgeable I.T. professional who values honesty and integrity. Since I will definitely need technical assistance in the future, I look forward to working with Jason again. Thank you, Jason!
Deborah R. 5/02/2021
Phenomenal team! Jason and Sean are absolute pros, extremely knowledgeable and very accommodating. Backstory before we contacted J&SAdvanced IT: We have a 7500sq ft home with a large yard and have been trying... read more for years to get Wi-Fi stability. We tried a few retail systems, Netgear Orbi, Tp Link Deco, all satellites hardwired and plenty of coverage, they would work great....50% of the time, but HomeKit switches and devices, Ring, Sonos, garage doors would just randomly disconnect, we finally gave up and decided to get professional help. We didn't want a bunch of different companies visiting our house so we really did our research. Based on reviews we selected J&SAdvanced and hit a home run. Jason's initial visit was about 45mins he clearly explained everything they would do to fix our situation, he followed up with a very reasonable estimate that evening, we made our payment for parts and he scheduled us for a week later. Jason and Sean arrived on time and fully prepared. 2hrs later we were up and running, (they powered through some unexpected service provider record keeping obstacles, our fault) It's been 2 weeks of solid and stable connectivity, and coverage everywhere. If you are experiencing any Wi-Fi/Networking issues, save yourself the frustration, these are definitely the right guys to call. Seriously
Bill D. 5/14/2022
Quick and responsive. Gave me advice on which NAS hardware to buy and once I had it they came in and installed it and mapped it to all my PCs.... read more Fair price and efficient. Thanks.
Michael L. 6/16/2021
I left a message and received a prompt call back from Sean. He was so nice and helpful over the phone. Like an expert should, he listened to my problem... read more and walked me through a series of questions. After the phone call I was able to fix my issue from a simple phone call and Sean didn't even charge me. Extremely grateful for the call and help. Judging by my interaction with Sean I can tell this is a top tier service company and would highly recommend! Thank You Sean!
Kenji S. 6/08/2022
Only 5 stars!! I'd give them 10 stars if they were offered. I've lived in the SFV 25 Yrs. I've been through 45 years of rip-offs, incompetence, inexperience.
So when... read more I tell you J&S Advanced I.T. is the ONLY HONEST VENDOR in SFV, W.LA., and Ventura valley, you can rest assured that you are in great hands.
No job too big or too small.
Todd P. 5/18/2022
I hate to let this secret get out (I'll never be able to book them again) but this is the best IT company in LA So lovely, so smart, so elegant Thank... read more you J&S -- you deserve all your great success
Spanky O. 2/17/2022
We texted back and forth on a screen upgrade on a Surface Pro 4 and, for now, we're holding off getting it fixed. But my interactions were great and I believe... read more they are capable of taking on any IT project you'd need. They have my recommendation! Robert
Robert S. 6/21/2021
Sunday morning I had a power outage. Everything came back on a couple of minutes later - except for my computer. I got that sinking feeling many of us have... read more had. Monday morning I called J&S. They picked it up within the hour. Less than 4 hours later I had it back working perfectly with a new power supply. Doesn't get any better than that.
William W. 4/27/2021
Wow, these guys are great! Can I give them 6 stars instead of 5? How about 17? 153 stars? Whatever the upper limit, that's how I'd rate them. Jason and Sean... read more came to our home to run some network cabling to two home offices where the WiFi was a bit inconsistent. Our intial fear was that they wouldn't be able to run the wires through the walls, and that we might have to run the wires outdoors and then drill a hole to pass the wire inside. But these guys were brilliant, and figured out clever ways to run both cables so that no walls had to be broken and no wires had to be run outside. Both Jason and Sean were as nice as could be, polite, knowledgeable, helpful, clean, and most importantly, they got the job done as promised for the price as promised. Whether you've got a small business or a home business, if you are located anywhere in their service area, USE THEM. -Mark
Mark W. 2/24/2022
Jason was great, quick to respond, reliable and quick. I was able to diagnose issues with my UPS and quickly come to a solution path. Great place! Find Jason!
Wayne T. 6/06/2021
Serving Ventura and Los Angeles Counties
(805)530-5065
info@jsadvancedit.com
Mon - Fri 8am - 5pm
After-hours support available for clients under a current support agreement and for emergency services. Please email or leave a voicemail for night and weekend assistance.