Life never goes perfectly and this leads to the reason that I like J&S. I had a screen replaced on my Lenovo Yoga.
Jason neglected to ask whether or not I... read more was using a stylus on the screen which I do. He wanted to come in with a competitive price so he put on a non-OEM screen and my stylus did not work.
When I brought this to his attention, he immediately voided the invoice without my asking and put in the OEM screen.
I was self employed for my whole career. Whenever I made a mistake for my customers, I immediately corrected the mistake. Not because I was in fear of a bad review, because I worked B2B. There were no dealings with the public.
Rather, I have a conscience and I knew how I wanted to be treated. Jason acted the same, and that is why I highly recommend using him.
Allan S. 11/10/2022
Jason helped replace the motherboard on my freelance desktop in a pinch after it was roughly handled during flying.
He was very understanding of my time-sensitive needs, considering I needed the... read more desktop running again to handle some quick-hitting timelines. This was while Labor Day weekend had everyone else turning the repair down.
Jason pulled off a miracle for me and I was able to deliver to my client because of it. Great communication, regardless if you're tech-savvy or tech-averse. Pricing is more than fair and the turnaround time was incredible.
Richard R. 10/11/2022
I left a message and received a prompt call back from Sean. He was so nice and helpful over the phone. Like an expert should, he listened to my problem... read more and walked me through a series of questions. After the phone call I was able to fix my issue from a simple phone call and Sean didn't even charge me. Extremely grateful for the call and help. Judging by my interaction with Sean I can tell this is a top tier service company and would highly recommend! Thank You Sean!
Kenji S. 6/08/2022
Sean was great. With working from home, I need excellent wifi. He was able to recommend and set up an alternative to the spectrum wifi router that has been phenomenal.... read more Great service, great price.
John C. 11/21/2022
Hi: I am noticing that the AC adapter that plugs into my laptop needs to be jiggled for the connection to be made. I suspect the adapter plug or, more likely,... read more the power port is worn out. The laptop has a USB-C port that I never use so I was wondering if I could charge it using this port. Anyway, I wonder what you suggest. I can drop by and show you. All the best, Alfonso
Alfonso C. 6/02/2022
Jason helped me boost my connection 3x the speed by a simple adjustment and also helped me troubleshoot any on-going issues I may face. He is very professional and really... read more knows his stuff. It took him a matter of minutes to figure out what my issue was, optimize my network speed, and even provided even more recommendations on top of that.
This company is definitely top-tier and highly recommended to handle any of the services they offer, for me it was network connection speed and ethernet cabling mainly
Carloz H. 1/09/2023
Hands down! I had an amazing experience. The owner was able to assist with answering all my questions and I would definable recommend them to anyone for their I.T service... read more needs
Asia S. 8/24/2022
I took my four year old laptop in to see if it would be worth fixing or if I would need to replace it. Jason replaced the hard drive and... read more it runs faster than when it was new! Communication was excellent and service was incredibly fast! I am recommending this business to anyone who will listen!
Gail G. 8/04/2022
Wow, these guys are great! Can I give them 6 stars instead of 5? How about 17? 153 stars? Whatever the upper limit, that's how I'd rate them. Jason and Sean... read more came to our home to run some network cabling to two home offices where the WiFi was a bit inconsistent. Our intial fear was that they wouldn't be able to run the wires through the walls, and that we might have to run the wires outdoors and then drill a hole to pass the wire inside. But these guys were brilliant, and figured out clever ways to run both cables so that no walls had to be broken and no wires had to be run outside. Both Jason and Sean were as nice as could be, polite, knowledgeable, helpful, clean, and most importantly, they got the job done as promised for the price as promised. Whether you've got a small business or a home business, if you are located anywhere in their service area, USE THEM. -Mark
Mark W. 2/24/2022
Jason and team came out to help with our wireless network.
We purchased one of those highly rated mesh systems you read about. The system continually was cutting out and... read more never worked at the Gig speed advertised it would.
Jason recommended a system that was similar in cost, installed and set everything up for us. Now we have a system that is professionally installed and works like it should.
If your looking for help with IT needs these guys are terrific. Would 100% recommend them.
Jim S. 4/25/2023
There was a miscommunication about our transactions. I am still working on it. But, I can definitely state that Sean is a very honest person who will do... read more what they say and I "hope" to work with him again in the future.
Andrew D. 1/25/2023
Only 5 stars!! I'd give them 10 stars if they were offered. I've lived in the SFV 25 Yrs. I've been through 45 years of rip-offs, incompetence, inexperience.
So when... read more I tell you J&S Advanced I.T. is the ONLY HONEST VENDOR in SFV, W.LA., and Ventura valley, you can rest assured that you are in great hands.
No job too big or too small.
Todd P. 5/18/2022
We couldn't be happier with the service we received from Jason at J&S Advanced I.T. He quickly diagnosed our problem and suggested an affordable solution that dramatically improved our Internet... read more service. Jason also patiently answered our questions and was in an out in an hour.
Finding people you like and trust isn't always easy. We enthusiastically recommend Jason and J&S to anyone seeking help with home or small office Internet needs.
Alan C. 4/11/2023
Initially my home had a mess of coax and Ethernet cables in a small box. There was also a mess of Ethernet cables converted to phone lines. It just dove... read more me crazy as I am a very organized person. I also wanted to have all the Ethernet cables connected so I can directly connect my computer or make AP points. I decided to do my research and found these guys.
I cannot say enough how amazing they were. They were very responsive, I was able to text them questions leading up to my appointment, and able to give them an idea of what they were walking into and what I wanted done.
When they came, they did their job efficiently, cleanly, and most importantly, carefully to make sure everything worked. Room by room and panel by panel they required the Ethernet cables as necessary, labeled everything as necessary and were able to clean up the hot mess that was in my I.T. box.
I would highly recommend them!
Simo F. 12/28/2022
I am so pleased with the work performed. They troubleshooted my internet issue and fixed it quickly. They also installed a boxed enclosure for all of my components so it... read more is all in one place and not an eyesore.
I highly recommend this highly professional, knowledgeable team.
Mary F. 5/28/2022
Serving Ventura and Los Angeles Counties
(805)530-5065
info@jsadvancedit.com
Mon - Fri 8am - 5pm
After-hours support available for clients under a current support agreement and for emergency services. Please email or leave a voicemail for night and weekend assistance.